Contact Us

We're here to help with anything about Privi — accounts, billing, or setting up your store.

Privi is operated by Kata Creativ (CV. DIGITAL MEDIA BALI), based in Bali, Indonesia. Reach us through any of the channels below and we'll get back to you as soon as we can.

BusinessKata Creativ — CV. DIGITAL MEDIA BALI

Emailsupport@myprivi.id

Websitehttps://myprivi.id/

AddressTaman Penta Jimbaran Blok A no 5 — Jimbaran, Bali, Indonesia

HoursMonday–Friday, 09:00–17:00 WITA

For billing and refund questions, please include your store name, account email and the transaction reference so we can help faster. See our Refund Policy for how refunds are handled.